Terms and Conditions

Last Updated: September 20, 2023

1. Introduction

Welcome to Dymoco, the website operated by Dynamic Mobility. These Terms and Conditions (“Terms”) govern your use of our website and the services we provide to our customers. By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

2. Services

Dynamic Mobility offers consultations, trading, maintenance, and management services to our customers. These services are provided subject to the terms specified in separate agreements or contracts between the parties.

3. Intellectual Property

All content and materials on this website, including but not limited to text, graphics, logos, images, and software, are the property of Dynamic Mobility and are protected by intellectual property laws. You may not use, reproduce, modify, distribute, or display any of our content without our prior written consent.

4. User Responsibilities

By using our website and services, you agree to:

• Provide accurate and truthful information when engaging with us.

• Comply with all applicable laws and regulations.

• Not engage in any harmful or unlawful activities on our website.

• Use our website and services for lawful and legitimate purposes.

5. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy.

6. Limitation of Liability

Dynamic Mobility shall not be liable for any indirect, consequential, or incidental damages arising out of your use of our website or services. We do not guarantee the accuracy, completeness, or reliability of any information on our website.

7. Indemnification

You agree to indemnify and hold Dynamic Mobility and its affiliates, officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your use of our website or services, your violation of these Terms, or your violation of any rights of a third party.

8. Termination

We reserve the right to terminate or suspend your access to our website and services at our discretion, without notice, for any reason, including if we believe that you have violated these Terms.

9. Governing Law and Jurisdiction

These Terms are governed by and construed following the laws of the State of Qatar. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in the State of Qatar.

10. Changes to Terms

Dynamic Mobility reserves the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on this page. Your continued use of our website and services after any changes constitute your acceptance of the revised Terms.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Dynamic Mobility email: info@dymoco.com Address: Doha, Qatar



Returns & Refunds Policy

Last Updated: September 20, 2023

1. Introduction

Welcome to dymoco, the website operated by Dynamic Mobility. We are committed to ensuring your satisfaction with our services. This Refunds and Returns Policy (“Policy”) outlines the process, conditions, and time frames for returns and refunds. By using our services, you agree to comply with and be bound by this Policy. If you do not agree with this Policy, please do not use our services.

2. Eligibility for Returns and Refunds

• Consultation Services: Due to the nature of our consultation services, refunds are generally not provided. However, we are committed to addressing any concerns you may have. Please contact us at info@dymoco.com if you have questions or issues with our services.

• Product Sales: If you have purchased any physical products from us, please read the product-specific return and refund details provided below.

3. Product Returns and Refunds

Product Condition: To be eligible for a return and refund for a physical product, the product must be in its original condition, unused, and in its original packaging.

Time frame for Returns: You may initiate a return within 14 days of receiving the product.

Return Process:

1. Contact our Customer Support Team at info@dymoco.com to request a return and provide your order details.

2. We will review your request and provide you with further instructions, including the return address.

3. Ship the product back to us, following the provided instructions.

Refund Process:

• Once we receive the returned product and verify its condition, we will process your refund.

4. Fees and Costs

• Shipping costs for returning the product are the responsibility of the customer, except in cases where we shipped the wrong product or the product arrived damaged.

5. Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact us immediately at info@dymoco.com. We will provide instructions on returning the product, and we will cover the shipping costs. We will then either send you a replacement product or issue a refund, as per your preference.

6. Contact Information

If you have any questions or concerns regarding our Refunds and Returns Policy, please contact us at:

Dynamic Mobility email: info@dymoco.com Address: Doha, Qatar